A replacement or refund will be issued for a major failure; the damage is considered unsafe, or the furniture or product is significantly different from the online pictures and/or its description, or is not as we claim it to be. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a replacement, or alternatively, you can choose to keep the item and we will compensate you for any drop in value.
Furniture Colour Variations: As with all natural wood there may be slight colour variations from the pictures online. Colour options may vary slightly. Such mild colour deviations and placements do not entitle to the exercise of warranty claims or claims for damages.
KUUB's products are all handmade. Therefore, some shape variation may be present and pieces may not fit
'exact' like some machine manufactured items.
Care and Maintenance:
Pieces of furniture are subject to environmental influences. This can change their impression and colourfulness and fade. KUUB does not provide warranty for such inevitable and characteristic processes of change. Pieces of furniture must not be placed in the immediate vicinity of the sun/heaters, and not be exposed to air humidity exceeding the level of normal living rooms. Thus, pieces of furniture are not suitable for outside, basement rooms, bathrooms and kitchens unless they are intended for these kinds of rooms according to manufacturer’s express information. As a general rule, pieces of furniture are highly susceptible to scratches and stains and therefore must only be moved using extreme care and caution.Units must be cleaned with a soft dry or damp cloth.
Please see our CARE AND MAINTAINENCE GUIDE here for tips on how to best look after your furniture.
Do not overload shelves as they may pull away from the wall. Ensure units are securely fastened to the wall. KUUB does not provide warrantee for insecure wall mounted installation. Ensure individual cubes are secured with holding clasps supplied. KUUB does not take responsibility for damages caused by incorrect placement of the product.
Change Of Mind:
We understand that once you have your item in your home surroundings you may change your mind! We are open to this and will happily provide you with an exchange, however delivery charges will be at the purchasers expense.
Delivery charges are not refundable.
We hope that this has been helpful and if you have any other questions please don't hesitate to contact us.
Remove insert and hand wash or gentle machine wash separately.
Dry in shade. Iron on reverse - Iron whilst slightly damp for best results.
Do not bleach, tumble dry or dry clean.